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Emotional intelligence (EQ) is the ability to use emotions effectively. Since the publication of the initial research in 1990, innovative organizations have begun testing how to integrate EQ into training and hiring to gain competitive advantage. It is becoming increasingly clear that these skills are the foundation of high-performing organizations.
The competencies are measurable and learnable; they can be improved through training and coaching. This new science can be applied to help the leaders to understand what truly drives people and thereby to accelerate performance. EQ applications include: