WISE: Workplace Interpersonal Skills Effectiveness -1 Day Training, Learning & Development Open WorkShop @Hotel JP, Chennai – 25th Aug’18; Be WISE!
“WISE” – Workplace Interpersonal Skills Excellence WorkShop Overview: Important Elements of Interpersonal Effectiveness – Verbal & Non-Verbal Communication, Listening Skills, Persuasion & Influencing, Negotiation for Conflict Resolution, Emotional Intelligence for Problem Solving & Decision Making
Goals in Interpersonal Situations – What You Want Vs. What Others Want!
Role of Emotional Intelligence: Self Awareness & Self Management for Intra-Personal Efficiency, Social / Public / Professional Awareness & Rapport / Relationship Management for Inter-Personal Effectiveness
Addressing Conflicts By Interpersonal Effectiveness: Concern for Self [Assertiveness] Vs. Concern for Others [Cooperativeness] – Common Conflict Behaviors & Conflict Resolution Modes
Workplace Interpersonal Skills Effectiveness with Emotional Intelligence – Output & Outcomes: Teamwork for Problem Solving & Team Leadership for Decision Making