Webinar on Strategies and Steps to Manage Difficult People

OVERVIEW

Difficult people are everywhere and in the workplace they lead to loss of productivity, motivation and customers by not interacting in a businesslike manner. Our upcoming webinar discusses how to identify different types of difficult people and steps to handle them tactically.

The webinar covers the following key areas:

• What is the problem from your perspective?
• Common mistakes people make with difficult bosses
• Analyze your reaction — what do you have control over?

LEARNING OBJECTIVES

Team may be a cooperative unit but team members can be difficult, preventing the team to reach its goal. There are 4 key steps to manage the difficult people interactions and personalities and to make a team successful.

WHO WILL BENEFIT

Leaders

Managers

Individual Contributors

High Potentials

Baby Boomers

SPEAKER

Valerie Pelan provides her clients with a strategic and global perspective that combines her business experience with a current view of the competitive environment. Her 20+ years of leadership experience includes strategic organizational areas.