Webinar on Effective Communication Skills for Handling Conversations and Feedbacks

Your greatest assets are the people that work for you and with you, so your ability to provide clear and constructive feedback is essential for the success of your team. Our upcoming webinar discusses a constructive and comprehensive framework for giving feedback and dealing constructively with any conflict that may arise.

The webinar covers the following key areas:

• Introduction to the 4 basic principles of communication
• Focus on behavior, not personality when giving feedback
• Use the power of questions and learn the different types of questions to use and when

LEARNING OBJECTIVES

By attending this effective communication skills training you’ll learn:

How to review the different styles of communication and what benefits each type provides

How to ask the right questions at the right time

How can you minimize misunderstanding

How to use active listening to gain rapport and commitment

How to be assertive, not aggressive

How to get to the core part of issues

How to provide feedback to others

How to communicate more effectively with others

Learn which areas you need to expand on or get other people to help you on

WHO WILL BENEFIT

Any and all professionals as well as all technical and IT professionals who need to develop interpersonal and communication skills necessary to effectively convey their knowledge to those around them.

Speaker Profile: Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. Audrey is currently a  faculty member of American Management Association where she trains productivity and communication skills.