Value Stream Mapping - 11th July 2019
INTRODUCTION
Dr. W. Edwards Deming-Global Quality Guru said “If you can’t decide what you are doing as a process; you won’t know where you are going!. Traditionally various Departments in Companies have been working as “Silos” consequently “Value Creation” got sub-optimized! Therefore “True Value” to Customer- recipient of Product or Service was neglected!
Core Concepts of Value Stream Mapping are:
1} Identify: ”What Customer is Willing to Pay for”
2} Do it Right the First Time & Every Time
3} Ensure Zero: Waste + Down Time+ Accident & Define what is “Non Value Adding”
4}”Islands of Excellence” do not help, “Work on Continual Delivery of Value” to Customer
5} Work as Customer Response Team from Upstream to Downstream, Grasping from Macro
View to Minutest Detail
6} Create Flow of: Services + Information + Processes for benefitting Customer & Company.
To realize Gains from VSM: Organizing Team Working, Collaborating Vertically & Horizontally is Essential in Functional Departments such as : Sales, Customer Service, Process Designing, HRD, Costing, Operations & Quality Assurance for achieving Business Growth + Customer Loyalty+ Productivity Improvement + Sustained Profits + Staff Competence.
OBJECTIVES
05.07.19 - Kaizen - Making Small Changes For Big Results
11.07.19 - Value Stream Mapping
12.07.19 - Leadership Skills
16.07.19 - Win-Win Negotiations
17.07.19 - Poke Yoke - From Possibility To Reliability
18.07.19 - Successful Selling Skills
19.07.19 - Effective Presentation Skills
23.07.19 - In Pursuit Of Excellence – Unleashing The Potential In You & Your Organization™
24.07.19 - Team Building & Inter Personal Skills
25.07.19 - Lean Management - From Expenses To Earnings
26.07.19 - Problem Solving & Decision Making
01.08.19 - 6 S At Work
02.08.19 - Excellence In Customer Care
06.08.19 - Mastering Time Management
07.08.19 - Effective Communication Skills
08.08.19 - Achieving Excellence Thru Stress Management™
09.08.19 - Total Quality Management
Time: 9:30 am to 5.00 pm
Venue: Hotel Kohinoor Continental, Andheri-Kurla Road, JB Nagar, Andheri East, Mumbai- 400059
Fees:
Rs.9,999/- for 1 participant per program
Rs.8,999/- for 3 or more participants per program
Rs.7,999/- for 5 or more participants per program
plus 18% GST
(All fees include course material, certificate of participation, lunch & refreshments)
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