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The TrainHR Course is approved by HRCI and SHRM Recertification Provider.
Overview:How do we manage projects and customer relationships effectively? How do we understand the full scope of a customer "project"? How do we assemble the necessary resources to effectively manage a customer relationship and attendant projects? To whom do we delegate specific responsibilities and when? These are among a number of questions we discuss and about which we learn as we strive to effectively manage projects and the customers whose project we are managing.
Why should you Attend:
Would you like to get more (or all!) of the projects you manage in on time and on budget?
Are you concerned about people on your project teams not knowing enough about how to effectively manage a project? What about yourself?
Would you like some help to more effectively manage your projects?
Would you like to more effectively manage others' expectations?
Areas Covered in the Session:
Who Will Benefit:
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle's clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He also has consulted to government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands and the United Kingdom.