Training on Dealing with Highly Sensitive Employees: Communication Techniques and Strategies

While dealing with sensitive employees you need to take their concerns and sensitivities seriously and learn how to communicate with them in non-threatening ways. Our upcoming webinar discusses how to manage highly sensitive employees and the techniques for understanding emotions and speaking responsively.

The webinar covers the following key areas:

• Recognize when words, body-language or actions are hurting or scaring someone
• Steps for modifying your approach for effectively communicating with employees so that you can get better results
• Help create an environment that is positive, reinforcing and productive for all in your organization

LEARNING OBJECTIVES

While dealing with sensitive employees you need to take their concerns and sensitivities seriously and learn how to communicate with them in non-threatening ways. People from different cultures/backgrounds respond differently to the same words. Tone of voice and body language are also crucially important. You will learn how to manage highly emotional employees and the techniques for understanding emotions and speaking responsively.

WHO WILL BENEFIT

This workshop is appropriate for all levels of leadership and management in an organization of any size.

Speaker Profile: ArLyne Diamond, Ph.D., is an internationally recognized Leadership, Management, Professional Development, and  Organizational Development (O-D) consultant specializing in people and processes in the workplace. She has 37+ years of professional experience.