Measuring ROI on Training

Description

Attend this workshop to get equipped with the tools and techniques to successfully undertake skills audits. Delegates will delve into bench marking and preparing learning and development schemes. This workshop is interactive and delivers training on identifying and developing the skills and knowledge required to plan training to further business objectives. It is ideal for those who manage teams or are responsible for HR training.

This workshop also equips participants with a comprehensive framework to help them assess the impact of training on employees in their organisation. Participants will delve into the crucial questions “What difference is the training making and how do we know?”.

Delegates will learn how to use this framework for planning and implementing a diagnostic process to generate clear statements of the business, performance and learning objectives for an investment in training.

Course Content

The course is centred on the following topics:

Session 1

• Understand Business connections to T&D
• Understand Capacity Capabilty Equation
• Understand Integrated Approach to Learning
• TNI/ TNA Process
• Sources of Learning needs

Session 2 

• Competencies and Competencies Frameworks
• Identifying knowledge and skill gaps
• Prioritizing the gap fulfilment requirements
• Understand how to carry out a training needs analysis
• Write and use a learning development plan

Session 3 

• Designing objectives based training
• Identifying appropriate solutions
• Increasing transfer of learning – Learning Styles
• Increasing learner engagement

Session 4 

• Deliver return on investment in training
• Overview of the evaluation process
• Developing objectives at Kirkpatrick’s four levels:
• Linking needs assessment with evaluation
• Philips MODEL
• The ROI Methodology model

Session 5 

• Developing an evaluation strategy
• Working with hard and soft data – Training Analytics
• Results-based process
• Improved value from training
• The cost of not doing it

Who should attend?

This workshop is aimed towards HR professionals responsible for learning and development and for planning, providing and justifying the training of staff.