Total Quality Management 09.08.19

 Total Quality Management  09.08.19 

INTRODUCTION

Total Quality Management (TQM) was popularized by Dr. W. Edwards Deming-The Quality Guru in 1982. Traditionally Quality meant: Checking the Results / Accepting or Rejecting! For making the Company World Class it means: Assuring Quality at Source!

Core Concepts of TQM are:

1} Managers to Processors Participate in Strategic Quality Planning to Execution in a Business Organization,

2} Improve implemenatability of Quality Assurance Plans,

3} Ensure Quality Conformance Systems to stay on the Relentless Quality Pursuit,

4} Objective is to Formulate & Build Customized Quality into Key Performance Areas,

5} Define Accountabilities to achieve the Zero Defect Capability,

6} Develop Quality Assurance Skills of Processors through Self Ownership.  

To realize Gains from TQM: Organizing Team Working, Collaborating Vertically & Horizontally is Essential in Functional Departments such as : Sales, Customer Service, Process Designing, HRD, Costing, Operations, Quality Assurance for achieving Business Growth + Customer Loyalty+ Productivity Improvement + Sustained Profits + Staff Competence.

OBJECTIVES

• Define: What is Quality
• How to achieve the Challenges of       Accuracy & Consistency
• Each Processor to become Competent to Ensure that HMML stays Competitive
• Design & Agree among All : The Quality Charter to Delight the Customer
• Design & Implement Quality Measurement Systems
• Find Root Causes of Deviations / Variances / Inconsistencies
• Develop : Standards, Specifications & Internal Bench Marks
• Develop Quality Audit Technique
• TQM can be Best Created through Collaborative Culture
  
  

  We invite nominations from your organization for our Seventeen Super Open Training Programs in July & August 2019:

  05.07.19 - Kaizen - Making Small Changes For Big Results

  11.07.19 - Value Stream Mapping

  12.07.19 - Leadership Skills

  16.07.19 - Win-Win Negotiations

  17.07.19 - Poke Yoke - From Possibility To Reliability

  18.07.19 - Successful Selling Skills

  19.07.19 - Effective Presentation Skills

  23.07.19 - In Pursuit Of Excellence – Unleashing The Potential In You & Your Organization™

  24.07.19 - Team Building & Inter Personal Skills

  25.07.19 - Lean Management - From Expenses To Earnings

  26.07.19 - Problem Solving & Decision Making

  01.08.19 - 6 S At Work

  02.08.19 - Excellence In Customer Care

  06.08.19 - Mastering Time Management

  07.08.19 - Effective Communication Skills 

  08.08.19 - Achieving Excellence Thru Stress Management™

  09.08.19 - Total Quality Management

  Time: 9:30 am to 5.00 pm
  
  Venue: Hotel Kohinoor Continental, Andheri-Kurla Road, JB Nagar, Andheri East, Mumbai- 400059