Total Quality Management 09.08.19
INTRODUCTION
Total Quality Management (TQM) was popularized by Dr. W. Edwards Deming-The Quality Guru in 1982. Traditionally Quality meant: Checking the Results / Accepting or Rejecting! For making the Company World Class it means: Assuring Quality at Source!
Core Concepts of TQM are:
1} Managers to Processors Participate in Strategic Quality Planning to Execution in a Business Organization,
2} Improve implemenatability of Quality Assurance Plans,
3} Ensure Quality Conformance Systems to stay on the Relentless Quality Pursuit,
4} Objective is to Formulate & Build Customized Quality into Key Performance Areas,
5} Define Accountabilities to achieve the Zero Defect Capability,
6} Develop Quality Assurance Skills of Processors through Self Ownership.
To realize Gains from TQM: Organizing Team Working, Collaborating Vertically & Horizontally is Essential in Functional Departments such as : Sales, Customer Service, Process Designing, HRD, Costing, Operations, Quality Assurance for achieving Business Growth + Customer Loyalty+ Productivity Improvement + Sustained Profits + Staff Competence.
OBJECTIVES
We invite nominations from your organization for our Seventeen Super Open Training Programs in July & August 2019:
05.07.19 - Kaizen - Making Small Changes For Big Results
11.07.19 - Value Stream Mapping
12.07.19 - Leadership Skills
16.07.19 - Win-Win Negotiations
17.07.19 - Poke Yoke - From Possibility To Reliability
18.07.19 - Successful Selling Skills
19.07.19 - Effective Presentation Skills
23.07.19 - In Pursuit Of Excellence – Unleashing The Potential In You & Your Organization™
24.07.19 - Team Building & Inter Personal Skills
25.07.19 - Lean Management - From Expenses To Earnings
26.07.19 - Problem Solving & Decision Making
01.08.19 - 6 S At Work
02.08.19 - Excellence In Customer Care
06.08.19 - Mastering Time Management
07.08.19 - Effective Communication Skills
08.08.19 - Achieving Excellence Thru Stress Management™
09.08.19 - Total Quality Management
Time: 9:30 am to 5.00 pm
Venue: Hotel Kohinoor Continental, Andheri-Kurla Road, JB Nagar, Andheri East, Mumbai- 400059