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Because the frontline of any financial institution is the first line of defense, it stands to reason that ill-trained frontline staff will, in essence, be the collapse of your institution. A strong and well educated frontline staff will help d

Teaching your Front-line How to Ask BSA Questions?

 

  • One Dial-in One Attendee

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    USD 199
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  • Group-Max 10 Attendees or Location

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    USD 499
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  • 1 Person - Unlimited viewing for 6 Months

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    USD 249
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  • One CDorUSB is for usage in one location only

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    USD 349
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About The Event

 

Because the frontline of any financial institution is the first line of defense, it stands to reason that ill-trained frontline staff will, in essence, be the collapse of your institution. A strong and well educated frontline staff will help develop a strong back office BSA department for your financial institution. Often times, the frontline doesn’t know why they are asking the questions or what the point of BSA truly is.

 

This webinar will not only give them viable scenarios and how to respond but will also explain why they are asking the questions in the first place. Another valuable section of this webinar will be teaching the frontline when questions need to be asked. Most are familiar with when they should question CTR and MIL related transactions, but being able to look at a customer’s account history can also teach them how to ask for possible SAR situations.

 

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