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Adjusting your management and personal styles to complement the culture of your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity.
Utilizing extensive practice in the principles of emotional intelligence, Successfully Dealing with Difficult People course underscores the importance of self-awareness in developing sensitivity and better communication with others.
WHY SHOULD YOU ATTEND
If you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members’ and team’s performance!
This webinar will leave you well versed in the most effective methods for communicating with difficult people at work, coping with difficult people, dealing with angry people, managing difficult people, strategies for dealing with difficult people at work, conflict management in the workplace…winning cooperation and trust…and ensuring that your people’s values and your organization’s goals are in sync.
WHO WILL BENEFIT
Years of Experience: 37+ years
Areas of Expertise: Management and Organizational Development
Chris DeVany is the Founder and President of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organizational development. Pinnacle’s clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He has been a consultant to government agencies like the Federal Government of the United States, the Royal Government of Saudi Arabia, Government of Canada, Government of Cayman Islands and Her Majesty's Government of the United Kingdom.