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ITIL certification has become the standard for service management industry across domains. During this webinar understand ITIL, its value and how it is holding the potential to be the best possible approach in service management.
ITIL is a framework for IT Service Management.
The IT Service Continuity Management process (ITSCM) is responsible for ensuring that the IT Service Provider can always provide minimum agreed Service Levels. IT Service Continuity Management uses techniques such as Business Impact Analysis (BIA) and Management of Risk (MOR). ITSCM results in the production of the IT Service Continuity Plan which is an aspect of the overall Business Continuity Plan.
ITIL is an important process catering to the IT service management sector. If ITIL needs to be implemented in an organization, what are the things that one should know? How should the IT managers process this new change?
Ask questions and get clarity on topics with our expert.
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Kindly Note: Only Registered participants can attend the webinar. Participants will receive an unique link 24-48 hours before the schedule time of webinar for attending the webinar.
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