Sale Date Ended
Level/Length: This is a 201 level
Objectives: Upon completion of this course you will be able to,Identify personal habits that interfere with effective communication. Use specific ‘warm–up’ technique to ensure a smooth introduction. State the primary motivations of why customers ‘object’ respond appropriately to customer objections and questions. Organize and sequence critical information for informative or persuasive presentations,as well as for the phase of the selling cycle (Proposing, Validating Value etc.) Discuss necessary criteria for active listening. Demonstrate a professional presentation style.
For each module in the course, it is expected that the following components will beprovided:
Content: The goal of this foundational workshop is to allow you the opportunity topractice presentation, objection handling and listening techniques. The workshopdevelops and enhances product positioning and communication competency throughthe use of instruction, videotaped exercises and peer feedback.
The workshop runs approximately 1 day and the end time depends on the number ofparticipants. The final exercise culminates with individuals delivering a 15-20 minutepresentation on a company topic that they have pre-selected. This requires participantsto bring presentation materials to the workshop to prepare and deliver.
Prerequisites: None; this program is intended for any working professional
Assessment: Assessments associated with this course – video of final presentation