A full day workshop which aims at helping the sales teams to maximize nonverbal strategies for conversions.
GOALS:
To improve Sales team – client relationship
To ensure one learns to read body signals in real time
To maximise conversion ratio
OBJECTIVES :
By the end of the program, each participant will be able to
Put the best foot forward during all client interactions
Get an understanding of our basic response system
Communicate with more impact with the client
Figure out in real time what the client is thinking, feeling or intending to do
Employ good nonverbal strategies during networking, sales, presentations etc.
Use tactics both in real time and once interactions are completed.
Testimony from our previous workshop Participant :
Attending the workshop by SBT was an amazing experience. Right from the onset, the SBT team lead by Ms Khyati ensured that the entire group was thoroughly involved. The examples were very relatable and observations were from our day-to-day life. I got to learn and understand the various nuances of Body Language and First impression. The activities that followed the theories were designed to polish those newly acquired skills. Overall, it is a great learning experience and highly recommend, especially for professionals in client facing role.
Shubhanshu Tiwari
Country Manager, Vedanta Resources
Takeaways:
Since it is a full day workshop, there would be pre and post workshop assessment which would help participants understand the different in accuracy of reading correct body language of their clients. Discussions during the role plays, especially by participants from various fields of sales helps participants understand how to tackle the same situation in different ways. Our inputs on body language help participants become aware of those aspects of their delivery style which they might not have identified as yet in themselves or as team players. Activities are given to participants to take back home to reflect practically on learning of the day.
WORKSHOP OUTLINE
SECTION ONE
Workshop pre assessment
Introspection of selling technique
Universe of nonverbal communication
Making the best of first impressions
Logic behind dressing nonverbals
Interactive quiz
SECTION TWO
Introduction to body language
Using hand illustrators in a sales pitch
Projecting the right confidence
Active listening body language techniques
SECTION THREE
Pitching over the phone
Strategies for sales meetings
Understanding the client using our CUE CONNECT model
Recognising emotions
Common ways clients behave during sales
SECTION FOUR
Building rapport with client
Understanding the influencer
Handling difficult situations
Detecting client’s discomfort
Introspection of own stress signals
Knowing when to stop
How to bring change in one’s body language
Busting myths
Final wrap up
Date: 15th Jun ’19
Time: 9 am to 5 pm.
Venue: 91springboard hitec city, Hyderabad
Fees: Rs.2990/- Plus Taxes
Tickets Booked before 15tht May’19 will get early bird discount of 10%
Dual Deal: Booking on 2 or more tickets will get 20% dual deal discount
Methodology: As always, our workshop will begin with a pre assessment questionnaire filled by the participants to understand their current knowledge on the topic. Each topic will be discussed with video clips and relevant pictures, as well as case studies. Role plays helps us take up different scenarios and understand practical implications of the theory discussed, on the spot.
Giveaways: Relevant content toolkit worth Rs. 3000/- will be given away to all the participants. And we will be giving out discount vouchers worth Rs. 3000/- as well. Certification of participation would be given to all attendees. Lunch, tea and snacks would be provided.
About Company: Simply Body Talk is one if its kind of companies to focus on the science of nonverbal communication since 2013, having a presence in India and Europe. We work with individuals and corporations to ensure that right from first impressions to communicating in real time is applied well to all professional environments. We have various products and services specific to the subject of body language. And we use our in-house developed CUE CONNECT model to teach our years old research into this subject to all workshop participants, no matter what be their age or experience. Our clients include senior leaders from corporates of Essar Group, Adani Group, Panasonic etc.
About Trainer:Khyati Bhatt is the chief trainer of this program. She has trained for mastery in nonverbal communication with retired FBI special agent Joe Navarro and is a certified expert in reading facial expressions by Paul Ekman. Khyatis thoughts have been covered in respectable media like Times of India, FirstPost, Indian Medical Journal, etc. She has received national and international recognition including Woman Entrepreneur 2018 by We and District Magistrate Delhi, Rising India Star 2017 by WeAreTheCity powered by Barclays UK
