Book Online Tickets for Retail Leadership Summit (RLS) - 2018, Mumbai. Event Theme - Customer Centricity- Redefining Values and Valuations
In the last few years, customer centricity has moved from stores into boardrooms to become an important part of retail strategy and technology discussions. But the future demands tha

Retail Leadership Summit (RLS) - 2018

 

  • Member

    Member

    Sale Date Ended

    INR 15000
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  • Non Member-Retailer

    Non Member-Retailer

    Sale Date Ended

    INR 20000
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  • Non Member Non Retailer

    Non Member - Non Retailer

    Sale Date Ended

    INR 25000
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  • Overseas Delegates

    Overseas Delegates

    Sale Date Ended

    USD 400
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About The Event

Event Theme - Customer Centricity- Redefining Values and Valuations

In the last few years, customer centricity has moved from stores into boardrooms to become an important part of retail strategy and technology discussions. But the future demands that it become further engrained into an organisation to become part of its DNA.

This requires deep commitment that goes beyond adopting technology, restructuring processes and designating chief customer care officers. It demands redefining core values to ensure that every process, every discussion and every ​decision in the organisation is for the ultimate benefit of the customer.

It’s a big ask with an even bigger payoff. Research predicts that in the years to come, it is consumer centric retail companies that will enjoy strong valuations in the market as well as the hearts and minds of the customers.


Special Rate for RAI Members for registration contact  :

Avinash on 9833382232, avinash@rai.net.in OR Daxata on 9819399938, daxata@rai.net.in  

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