Book Online Tickets for Personal Effectiveness for Secretaries, Mumbai.  
Introduction

Program Objectives and expectations
Energizer / Ice-breaker
My SWOT

Course Outline
Goal Setting

Circle of Concern and Circle of Influence
Professional and Personal Goals
Departmental and Organizational Priorities

Time Manageme

Personal Effectiveness for Secretaries

 

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About The Event

 

Introduction

  • Program Objectives and expectations
  • Energizer / Ice-breaker
  • My SWOT

Course Outline

Goal Setting

  • Circle of Concern and Circle of Influence
  • Professional and Personal Goals
  • Departmental and Organizational Priorities

Time Management

  • Being Organized
  • Email Organization
  • Urgent and Important Tasks
  • Prioritization Skill
  • Q II Planner

Communication

  • C’s of Communication
  • Body Language
  • Assertive communication
  • Meeting and Email Etiquette (Dos & Don’ts)

Collaboration

  • Internal Customer
  • Listening
  • Building Rapport

Smart Professional 

  • Committed and Truthful
  • Takes Ownership
  • Goes the Extra Mile

Wrap-up

  • Key Learning
  • Action Plan

Methodology

  • Facilitator led presentation
  • Group Discussion and Individual exercises
  • Experiential Activities
  • Videos and Game

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