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 An Introduction to Balanced Score Card
Date & Time: September 08th Saturday 2012
09.30 a.m. to 5.30 p.m. 
Venue: GRT Grand Days
No 120, Sir Thyagaraya Road,
Pondy Bazaar, T. Nagar,
Chennai – 6

One Day Workshop On An Introduction to Balance Score Card @ GRT Grand Days, Chennai On 08th September 2012


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About The Event



 An Introduction to Balanced Score Card

Date & Time: September 08th Saturday 2012

09.30 a.m. to 5.30 p.m.

Venue: GRT Grand Days

No 120, Sir Thyagaraya Road,

Pondy Bazaar, T. Nagar,

Chennai – 600 017

Tamil Nadu,

Mobile : 9677008266


The balanced scorecard is a strategic planning and management system that is used extensively in business and nonprofit organizations worldwide to align business activities to the vision and strategy of the organization,  and monitor organization performance against strategic goals. It was originated by Drs. Robert Kaplan and David Norton as a performance measurement framework that added strategic non-financial performance measures to traditional financial metrics to give managers and executives a more 'balanced' view of organizational performance. 

The balanced scorecard is a management system that enables organizations to clarify their vision and strategy and translate them into action. It provides feedback around both the internal business processes and external outcomes in order to continuously improve strategic performance and results. When fully deployed, the balanced scorecard transforms strategic planning from an academic exercise into the nerve center of an enterprise.


The overall objective of the program is to make the participants understand the various aspects of Balanced Scorecard, and how it can be used as a strategy execution tool for enhancing the overall productivity of the organization.

  • Understand the organizational performance models and diagnose the reasons for the lack of performance in an organization
  • Understand the benefits of Balanced Scorecard as an integrated performance management system
  • Learn the methodology to create and implement a balanced scorecard system
  • Learn to develop 4 perspectives of performance measures: financial, customer, internal process, learning & growth
  • The ways to sustain and improve the balanced scorecard



Performance Management Systems : A quick review
Various approaches  to  PMS

What is Performance Planning

Why the Balanced Scorecard


What is The Balanced Scorecard
Perspectives of The Balanced Scorecard
Reasons for Implementing a Balanced Scorecard

Process of Implementing a Balance Scorecard


Performance Measures
Measure for Financial Perspective
Measures for Customer Perspective
Measures for Internal Process Perspective
Measures for Employee Learning and Growth Perspective
Criteria for Selecting Performance Measures
Using Targets in the Balanced Scorecard

The Cascading Process
Key Success Factors for the Balanced Scorecards

The above contents are indicative in nature


Presentation, Exercises, Group Discussions,  Assignment   etc.

Facilitator Profile:

Mr. Ragesh has more than a decade of experience in Human Resource Development vertical. He was Head of Human Resources at Volex Interconnect India Pvt. Ltd., which is a Multinational Company. Mr. Ragesh had successful stints at Kone Elevators, Eurotherm Del India Limited and Pentagon Global solutions too. Now he is managing his H R Consultancy firm named Hale Human Capital. He has conducted numerous training programmes and developed training modules on Team building, Leadership, Emotional Intelligence and Balanced score card, Competency Mapping etc. Successfully implemented 360- Degree appraisals at  Eurotherm Del India Limited. He did his Masters in Social Work. Also a Diploma holder in SathyaSaiEducation and obtained a green belt certificate in six sigma from QT & T. He is certified by Thomas internationals personal profile Analysis (DiSC).  

His in-house workshop is widely appreciated by Vascon, Stock Holding corporation, Allison Transmission, BorgWarner, Asian PPG, Winergy Drive systems, Besmak components etc. He is a Consultant and H R Advisor for FUSO Glass India Pvt ltd, SCAPA Tapes, Skylark and GT Croup of companies.

Participation Level:

This program is targeted at Business Leaders, Operations Heads, H R, Sales, Marketing & Finance Heads, who feel a need for broader appreciation of successful execution of strategic initiatives for continuous business improvement.


Rs. 4,000/- plus service tax @ 12.36% per participant, which includes refreshments, lunch, reference material and certificate. Cheque should be drawn in favour of “ Hale Human Capital”.

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