NovelVista Learning Solutions

NovelVista Learning Solutions


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About The Event


(Workshop + International Exam) with 100 % Passing Warranty

We welcome you to enroll for our ITIL training workshop and we assure you will pass the ITIL® Foundation Exam in the first attempt or We PAY your Re-Exam Fees

- Quick Info -

Contact: Vinay

Mobile: 084110 50011 / 084088 50011

What is ITIL®?

The Information Technology Infrastructure Library (ITIL) is a best practice IT Service Management framework developed by the Office of Government Commerce (OGC) within the UK government. It has been developed in collaboration with leading industry experts, consultants and practitioners over the last 15 years. Since its launch, ITIL has been widely accepted throughout the world as the de facto standard for best practice in IT Service Management.

What you will learn:

•                Introduction to ITIL Concepts & Terminology - Gain a high level overview of ITIL V3.

•                The Service Lifecycle - Understand the fundamental ITIL lifecycle stages, processes, functions, roles & responsibilities.

•                Service Strategy - How to align IT strategy with business goals and expectations.

•                Service Design - Transform business requirements into strategic solutions.

•                Service Transition - Manage change, risk, and quality assurance.

•                Service Operation - Establish day-to-day business operations and customer expectations.

•                Continual Service Improvement - Strategize for overall process and service improvement.

•                Prepares participants to take and pass the ITIL Foundations Certification examination successfully.

This workshop is packed with stimulating discussions, lots of practical examples, and a real-life case study woven through the course to illustrate the concepts taught. The ITIL® Foundation exam will be conducted at the completion of the workshop.

The ITIL training and certifications at NovelVista are conducted by seasoned ITIL consultants from the industry with extensive global ITIL implementation experience spanning more than a decade.


About NovelVista:

NovelVista Learning Solutions is an accredited training organization (A.T.O) accredited by Peoplecert – ITIL’s official accreditor. ITIL training and certification courses conducted by NovelVista are of international standards and assures students of the best knowledge gain possible in ITIL training workshop duration.

Best Regards,

Vinay Agrawal

NovelVista Learning Solutions

Head Office:

Shivshakti Complex,

Office No. 305, Fourth Floor,

Opp. IDBI Bank, Near Food Bazaar,

Baner Road, Pune - 45

Ph.: +91 20 6529 8249

Web: www [.] novelvista [.] com

Branches: Mumbai | Pune | Hyderabad | Bangalore | Delhi | Chennai

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