Book Online Tickets for National Conference on Services Marketin, Secunderab. Introduction
The development of a nation\\\'s economy depends on the contribution of the three major sectors such as manufacturing, agriculture and services. Among these three, the share of the service sector in the nation’s eco

National Conference on Services Marketing-Changing Paradigms


About The Event


The development of a nation's economy depends on the contribution of the three major sectors such as manufacturing, agriculture and services. Among these three, the share of the service sector in the nation’s economy has been steadily growing over the past few decades. Some of the growth in the service sector can be attributed to the advances that have occurred in the field of information technology. Knowledge-based services like banking and insurance, consultancy, health care and education are now actively operated across countries. As a result, service industries have become increasingly competitive, motivating practitioners to seek differentiation and competitive advantage through the application of contemporary marketing practices. This fast growth of services industries and service economy has stimulated interest in services marketing theory and practice. India is a growing economy, much of whose growth is fuelled by its service sector. The share of services in India's GDP increased rapidly from 30.5 per cent in 1950-51 to 55.2 per cent in 2009-10. There are a number of reasons for the growth of services sector in India. Important among them are changing patterns of government ownership and regulation; privatization and relaxation of restrictions; technological innovations; customers' expectations of improved quality of life; and internationalization and globalization. The marketing and management academic community around the world, responding to such growth in services sector, has escalated its research efforts making services central focus of its interest. 


The National Conference on Services Marketing aims to provide an opportunity to discuss and deliberate on current issues of Services Marketing in the Indian context. The research papers will highlight different approaches of service marketing practices, leading to the contribution of knowledge for both academicians and practitioners of services Industries in India. Apart from educators and researchers, the Conference welcomes the participation of practitioners in the Services Marketing sector, who wish to present their papers prepared according to academic standards. chaired by an expert from an educational institute/industry. Each contributor shall be provided 15 minutes for presentation followed by question and answer session for 5 minutes. All necessary technical support shall be provided by the organizers during the presentation. Best Paper Award One paper will be chosen for the award of "Best Paper" by a panel of experts and will be published in SUGYAAN research journal, published by Siva Sivani Institute of Management. 


Important Dates 

Last Date for Abstract Submission 7th December, 2011

Acceptance notification 10th December, 2011

Full paper Submission 27th December, 2011

Last Date for Registration 31st December, 2011

Registration Fees

Participant Type


Two or more nomination

Corporate Professionals  per participant

Rs. 1000

Rs. 1500

Academicians  per participant

Rs. 750

Rs. 1000

Research Scholars &  Students per participant

Rs. 500

Rs. 750


Registration fee should be submitted in the form of Demand

Draft drawn in favor of 'Sivani Institute of Management, payable
at Hyderabad' along with the attached registration form on or
before 31st December, 2011. In case of paper presentation, at
least one of the authors will have to be registered. The
conference fee includes kit along with tea/lunch/refreshments
and the proceedings of the conference in CD.

Moderate accommodation shall be provided on the campus at
additional fees of Rs. 500/- per day on a twin-sharing basis

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