KAIZEN: TOOLS & TECHNIQUES - 5th July 2019
Kaizen Guru Kaicho Masaki Imai says “If you can’t find what you are doing in a process; you won’t know where you are going!. Traditionally various Departments in Manufacturing 7 Trading Companies have been working as “Silos” consequently “Muda & Non Value Adding ” was not identified! Therefore “True Value” to Customer- recipient of Product or Service was neglected!
Core Concepts of Kaizen are:
1} Identify: ”Customer’s Need through: What + Where + When + Why and How to deliver Product or Service”
2} Do it Right the First Time & Every Time
3} Ensure Zero: Waste + Down Time+ Accident & Define what is “Non Value Adding”
4}”Islands of Excellence” do not help, “Work on Continual Delivery of Value” to Customer
5} Work on delivering Response to Customer as expected by Internal Customer from Upstream to Downstream till delivering to User
6} Improve: Services + Information + Processes for benefitting Customer & Company.
To realize Gains from Kaizen: Organizing Team Work, Collaborating Vertically & Horizontally is Essential in Functional Departments such as : Sales, Customer Service, Process Designing, HRD, Costing, Operations & Quality Assurance for achieving Business Growth + Customer Loyalty+ Productivity Improvement + Sustained Profits + Staff Competence.
Time: 9:30 am to 5.00 pm
Venue: Hotel Kohinoor Continental, Andheri-Kurla Road, JB Nagar, Andheri East, Mumbai- 400059
Rs.9,999/- for 1 participant per program
Rs.8,999/- for 3 or more participants per program
Rs.7,999/- for 5 or more participants per program
plus 18% GST