itSMF India Annual Conference 2015

itSMF India Annual Conference 2015


  • Delegate Pass to itSMF Conference + 3 Year Membership

    Delegate Pass to itSMF Conference + 3 Year Membership

    Sale Date Ended

    INR 6500
    Sold Out
  • Early Bird - Member Delegate

    Early Bird for itSMF India Members

    Sale Date Ended

    INR 2500
    Sold Out
  • Early Bird - NoN Member Delegate

    Early Bird - NoN itSMF Member Delegate

    Sale Date Ended

    INR 3500
    Sold Out
  • Member Delegate - Normal Fee

    Member Delegate - Normal Fee

    Sale Date Ended

    INR 3500
    Sold Out
  • Non Member Delegate - Normal Fee

    Non Member Delegate - Normal Fee

    Sale Date Ended

    INR 4500
    Sold Out

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About The Event

We are proud to announce our Second edition of itSMF IndiaConferenceon Dec 4, 2015 at Taj Vivanta MG Road, Bangalore.   IT Service Management Practitioners and Fraternity across India are expected to come in large numbers to participate, network and exchange best practice ideas on various facets of IT Service Management with pragmatic insights from Industry thought leaders.

The Theme for the upcoming itSMF India Conference is “Agility in Service Management”.

Agenda of the Day


Session / Topic/ Thought Leader(s)

8:00 AM to 9:00 AM


8:30 AM to 9:00 AM

Primer Session on ITIL & ITSM

itSMF India Team

9:00 AM to 9:20 AM

         Inauguration of the itSMF Conference

9:20 AM to 9:35 AM

                                                                Guest of Honour

                       Dr. Rathan Kelkar, IAS, CEO, Center for EGov, Govt of Karnataka


9:40 AM to 10:15 AM

         Integrate Best Practices for delivering Continuous Value to Customers


Harish Bangera, Head Service Management, Adobe India

10:15 AM to 10:30 AM

Network Break 1: Tea/Coffee

10:30 AM to 11:05 AM

The DNA of the Successful Service Desk


                  Kumaravel Ramakrishnan, Product Manager ManageEngine


11:05 AM to 11:40 AM

Integrating DevOps and ITSM for agility in action


Aswin Kumar, Head Service Management and Automation

Reliance Jio Limited

11:40 AM to 12:10 PM

Panel Discussion: “Agility in Service Management”


12:10 PM to 1:10 PM

Network Break 2: Lunch


1:10 PM to 1:45 PM

Lean as way of life in IT Managed services


Shreeshan M.R, GM Mission Quality, Wipro Technologies

1:45 PM to 2:20 PM

Best Practice Paper Presentation - itSMF India Member

2:20 PM to 3:05 PM

Considerations for Service Design in an "as-a-Service" world


Gagan Deep Jain – Associate Director, Brillio

3:05 PM to 3:20 PM

Network Break 3: Tea/Coffee

3:20 PM to 4:00 PM

Panel Discussion: ITIL vs DevOps – Where is the Future heading?


4:00 PM to 5:30 PM

Lean IT – Business Simulation Game


Suresh GP, Managing Director, TaUB Solutions

5:30 PM to 5:45 PM

Vote of Thanks / Closing Ceremony


What are you waiting for? Register now and get 7 PDU (Professional Development Units)

  1. Manoj Sethu (General Chair) : +91 98802 14709 or Mr. Suresh G P (Co-Chair): +91 96326 88185

Mr. Sunil Mehta (Member Chair): +91 9810046590

Delegate Fee

Member Delegate

Rs 3500/-

Non Member Delegate

Rs 4500/-

Delegate Pass to itSMF Conference + 3 Year Membership*

Rs 6500/-



Venue Map