ITIL Foundation Exam Certification Training Kolkata

ITIL Foundation Exam Certification Training Kolkata

 

About The Event

Invensis Learning is conducting 2-day full-time TUV-SUD Accredited ITIL Foundation certification training course in Kolkata, India along with ITIL Foundation Examination on the 2nd day of the training. Get ITIL Foundation certified in Kolkata in 2 days and take your ITSM career to greater heights. Prepare for ITIL Foundation certification now!

Please e-mail support@invensislearning.com / invensislearn@gmail.com for more information on this TUV-SUD accredited ITIL Foundation certification training course with ITIL Foundation Exam in Kolkata. Our expert trainer, 4 ITIL practice tests, 160 ITIL Exam prep questions and interactive learning sessions prepare you to successfully attempt the ITIL Foundation Examination on the 2nd day of the training.

Don't miss this chance of getting ITIL certified in Kolkata, India.

ITIL Foundation Certification Exam Training in Kolkata, India – Book Your Seat Now!


Benefits of our ITIL Foundation Training:

- Expand the scope of your professional career
- Get a globally recognized certification
- Explore global opportunities with an ITIL certification
- Enhance your ITSM career with a globally accredited and recognized ITIL certification
- Learn from an expert trainer and maximize your chances of clearing the ITIL Exam on the first attempt

Features of our ITIL Foundation Certification Training:

- TUV-SUD Accredited
- 4 full-length ITIL Exam Prep mock tests
- 160 ITIL Exam prep questions
- Interactive learning sessions
- Hard copy of ITIL Foundation courseware provided in the training workshop
- ITIL Foundation Exam on the 2nd day of the training
- Get ITIL certified in Kolkata in 2 days  

Learning Objectives of our 2-day full-time ITIL Foundation Exam Certification Training:

Gain knowledge and understanding in the following areas on successful completion of the course:

- Service management as a practice (comprehension)
- The ITIL service lifecycle (comprehension)
- Generic concepts and definitions (awareness)
- Key principles and models (comprehension)
- Selected processes (awareness)
- Selected functions (awareness)
- Selected roles (awareness)
- Technology and architecture (awareness)
- Competence and training (awareness)

Course Content for ITIL Foundation Certification Training Program:   
          
 1)Introduction to Service Management Lifecycle

- Principles of Service Management
- The processes
- The ITIL Service Lifecycle   

2) Service Strategy

- Introduction to Service Strategy
- Key Concepts of Service Strategy
- Service Strategy processes
    a) Demand Management
    b) Service Portfolio Management
    c) Financial Management
    d) Business Relationship Management

3) Service Design

- Introduction to Service Design
- Key Concepts of Service Design
- Service Design processes
    a) Service Catalogue Management
    b) Service Level Management
    c) Supplier Management
    d) Capacity Management
    e) Availability Management
    f) IT Service Continuity Management
    g) Information Security Management
    h) Design Co-Ordination

4) Service Transition

- Introduction to Service Transition
- Key Principles and Models of Service Transition
- Service Transition processes
   a) Transition, Planning and Support
   b) Change Management
   c) Service Asset and Configuration Management
   d) Release and Deployment Management
   e) Knowledge Management

5) Service Operations

- Introduction to Service Operations
- Service Operations processes
    a) Event Management
    b) Incident Management
    c) Problem Management
    d) Request Fulfilment
    e) Access Management
- Service Operations Functions         

6) Continual Service Improvement

- Introduction to Continual Service Improvement
- Key Principles and Models of Continual Service Improvement    

7)  ITIL Exam Preparation: 4 ITIL Practice Exams

- Review of Key Concepts
- Review of ITIL Mock Examination Results        

8) ITIL Foundation Certification Examination   

Please e-mail invensislearn@gmail.com / support@invensislearning.com for more information on this ITIL Foundation certification training course with Exam in Kolkata.

For more information on our upcoming ITIL Foundation Certification Exam Training courses in Kolkata, India, please visit our website: http://www.invensislearning.com/

Contact Us:

Phone: +91 988-605-3366
Email: support@invensislearning.com/invensislearn@gmail.com

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