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Do you know an absolutely delighted customer contributes 2.6 times as much revenue as somewhat satisfied customer & 14 times as much revenue as a somewhat dissatisfied customer?
As per a recent study it is observed that Data-driven organizations are 23 times more likely to acquire customers, 6 times as likely to retain customers & 19 times as likely to be profitable as a result. Driven by the convergence of mobility, analytics, social media, cloud computing, & embedded devices,Omnichannel experiences have become the new standard in today’s mobile-centric world.
Digital Strategies and Digital Transformation are playing the role of game changer.
We are excited to announce our fully immersive learning event Integrating Customer Experience and Digital Strategies summit which give insights on how these strategies would help reach the ultimate Goal of Delighting Your Customers and build loyal long term trust and relationship.
Learn from and share your experiences with CX, Digital Strategies experts and engage in presentations, roundtable and workshop sessions with your peers to delve into topics of most importance to you.
Discussions that makes it a Not to miss Summit:
Join leading Customer Experience and Digital Strategies professionals in India to learn, network and share your journey of Customer Experience
Register today for Integrating Customer Experience & Digital Strategy Summit 2018 to know how to lead digital transformation and innovation, in order to enhance customer experience.