Sale Date Ended
Program Overview:
"If I went back to college again, I'd concentrate on two areas: learning to write and to speak before an audience. Nothing in life is more important than the ability to communicate effectively."-- Gerald R. Ford
Communication is one of the most important words in any business.
If you can communicate you and your business will move forward and most likely thrive. If you can't, the road to success is blocked with numerous obstacles many of which are too difficult to cross.
Regardless of what business you are in – a giant corporation, a small company, or even a home-based business – effective communication skills are essential for success.
The purpose of communication is to effectively get your message across to others.
Despite the increasing importance placed on communication skills, many professionals continue to struggle with this; unable to communicate their thoughts and ideas effectively – whether in verbal or written format. This inability makes it more challenging for them to compete effectively in the workplace, and stands in the way of career progression.
Effective communication will help you develop the skills needed to communicate a message effectively by identifying the receiver, choosing an effective channel (e-mail, telephone and face to face) and responding to feedback.
The email etiquette workshop is intended to polish the email writing skills of participants. It consists of elements like style, tone, structure, intended to make the participants communicate efficiently and effectively.
The workshop stresses the importance of clarity, conciseness and correctness in business writing.
Program Objectives:
Communication Skills
The following outline highlights the program’s key learning points
Understand the process of communication
Grasp the key components in communication
Analyze barriers to successful communication
Gather awareness of the various styles of communication
Apply the art of being assertive while communicating
Effective giving and receiving feedback
Enhance written communication (Email Etiquette)
Email Etiquette
The following outline highlights some of the program’s key learning points:
To write clear, concise and professional emails
To understand Structure, Style and Tone while writing an email
To identify and avoid common errors in writing
To learn the common pitfalls in e‐mail writing
To employ correct e‐mail writing techniques
To practice and improve email writing
To employ 7Cs for effective e‐mail writing
Who will benefit?
Working professionals in any sector.
"Communication is really all anyone ever gets paid for ultimately...and if you cannot effectively communicate...you will PAY...not get paid..." -- Doug Firebaugh
After all, improved communications lead to better working environment and hence are a direct link to better productivity.
The Email Writing Workshop will have benefit if you:
Methodology:
The program will be interactive. The program delivery will contain role play /presentation, video, exercise, games and discussion based question and answers.
Medium: English, Hindi
IITD Expert Faculty:
She has trained more than 10,000 executives at different corporate functions for seven years in spoken English, soft skills, IELTS, TOEFL, Business Communication and personality development.
• Certified Trainer for soft skills.
• 12 years of experience as a trainer for corporate, colleges & Training Institutes.
• MBA in Human Resource from Pune University.
• Registered Faculty for ICAI (Institute of Chartered Accountants of India).