Sale Date Ended
Course "The Human Side of Auditing - Interpersonal Auditing Skills Development" has been pre-approved by RAPS as eligible for up to 12 credits towards a participant's RAC recertification upon full completion.
This course will discuss the four "problem children" that an auditor may encounter during an audit, and how to deal with
We will discuss listening skills, including active listening (reflection), to ensure that the message the auditee is sending is the same message that the auditor is receiving.
We also practice these skills in class, in a fun and interactive session, so attendees see first-hand how to interpret these signs and react to them appropriately as a result.
Upon completion of the course, attendees will be able to
Why should you attend:
This course will teach auditors how to 'read' an auditee, and also how to present a professional yet calm demeanor to auditees. You'll leave the course better able to pick up on body language cues, which in turn helps you to make decisions on when to press, and when to back off...
This course is appropriate for all levels of auditors - anyone who wants to have a better understanding of communication tools available for use in business, and during an audit.
Areas Covered in the Session:
Who will benefit:
Day 1 Schedule
Class Introduction / Icebreaker
Review of Learning objectives
Lecture 2: Communication Styles Introduction
Links to Myers-Briggs types
Non-Verbal Communication Cues
Non-Verbal Communication Cues (continued)
Key Communication Factors
Day 2 Schedule
Improving Listening Skills
Assessing Risks and Controls
Lecture 3: Developing an Audit Plan - Team Leadership exercise
Visualization and Practice
CEO, McDonald Consulting Group
Ms. McDonald has had over 25 years' experience in Project Management and Improvement, both with large multinational corporations such as IBM and Motorola, and with smaller groups including non-profits and government. She has a Bachelor of Science in Environmental Engineering and a Master of Science in Industrial Administration, and has worked with both large and small organizations to help them manage their projects and break it down into language that is understood easily by those who have not had formal Project Management training. Mary successfully ran several large complex projects while in industry, and was able to work with a wide variety of skill levels (from PMI Project Managers to those who did not know any Project Management terminology). Mary has worked extensively with both internal and external auditors and tailors the course material to her intended audience. She is a Project Management Master and uses Project Management techniques in her own business every day. She is a PMI Project Management instructor.
Location: Raleigh, NC Date: May 31st & June 1st, 2018 and Time: 9:00 AM to 6:00 PM
Venue: Courtyard Raleigh-Durham Airport 2001 Hospitality Ct, Morrisville, NC 27560, United States
Price: $1,295.00 (Seminar Fee for One Delegate)
Register for 5 attendees Price: $3,885.00 $6,475.00 You Save: $2,590.00 (40%)*
Register for 10 attendees Price: $7,122.00 $12,950.00 You Save: $5,828.00 (45%)*
Register now and save $200. (Early Bird)
Until April 31, Early Bird Price: $1,295.00 From May 01 to May 28, Regular Price: $1,495.00
Sponsorship Program benefits for “Human Side of Auditing - Interpersonal Auditing Skills 2018
For More Information- https://www.globalcompliancepanel.com/control/sponsorship
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