Book Online Tickets for The Effective Manager Communication Skil, Aurora.  
OVERVIEW
 
In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and men

The Effective Manager Communication Skills Toolbox: Making Listening, Constructive Feedback, Conflict Resolution and Coaching Work for You, Your Team and Bottom-Line Results

 

  • Live Webinar

    for one participant

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    USD 159
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  • Recorded Webinar

    Get unlimited access to audio recording of the webinar for 6 months.

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    USD 199
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About The Event

 

OVERVIEW

 

In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor.

 

WHY SHOULD YOU ATTEND

 

Are you concerned about how others are receiving you as a manager?  

 

Could you use a communication skills “refresher”, to perhaps help you take a new approach to your direct reports you find especially challenging?

 

Would you like to leverage your value to your manager and to your organization?

 

If you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our communication effectiveness, improve our team members’ and team’s performance, adding to the bottom-line!

 

AREAS COVERED

 

Effective Listening / Understanding Before Being Understood

 

  • What is the Value of Listening?
  • Why People Don’t Listen and the Consequences
  • How to Listen Effectively and Actively
  • Practice Listening Exercise
  • Responsibility of the Communicator in Being Heard

 

Constructive Feedback / Gaining Advice While Avoiding Conflict

 

  • The Value of Constructive Feedback
  • Why People Don’t Give Feedback and the Consequences
  • How to Give Constructive Feedback
  • Practice Feedback Exercise
  • Guidelines for the Feedback Receiver

 

Resolving Conflicts / Dealing with Others’ Resistance

 

  • The Nature of Resistance
  • Types of Resistance
  • Typical Responses to Resistance
  • Approaching Resistance and How to Deal with It
  • The Keys to Effectively Resolving Conflicts

 

Making Coaching Work / Providing Guidance for Improving Performance

 

  • Characteristics of Effective Coaches
  • How to Coach Effectively
  • The Value of Careful Listening in Coaching 
  • Being an Effective Role Model
  • Using Coaching to Improve Performance

 

LEARNING OBJECTIVES

 

By attending, you will understand how to even more effectively:

 

  • Listen actively
  • Receive and provide constructive feedback
  • Resolve conflicts
  • Coach and mentor

 

WHO WILL BENEFIT

 

  • CEO
  • Senior Vice President
  • Vice President
  • Executive Director
  • Managing Director
  • Regional Vice President
  • Area Supervisor
  • Manager

 

 

 

For more detail please click on this below link:

 

https://bit.ly/2x888Zl

 

 

 

Email: support@trainingdoyens.com

 

Toll Free: +1-888-300-8494

 

Tel: +1-720-996-1616

 

Fax: +1-888-909-1882