Sale Date Ended
No discount available
Sale Date Ended
“You will never change your life until you do something daily. Success is found in your daily routine.” - John C. Maxwell
Today it's crucial that all staff members are able to engage with clients using a variety of impulse skills depending on the customer’s needs. While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition. Your staff will appreciate attending this fully interactive course and will learn vital new techniques and share experiences with people in similar roles from other companies.
Learning objectives of this workshop includes:
Duration: two days
Speaker / trainer Info:
Ashish Patel is the founder and lead trainer at Reinforce Insights. The purpose of the Reinforce Insights is to provide training solutions to corporate executives and individuals.
His highest qualification is MBA from Australian Catholic University in Sydney. After a long tenure of 6 years in Australia's largest retail organization as a Customer Service Leader, he developed keen interest in sharing his experience and knowledge which he gained in the areas of Customer Care. He accumulated solid hands-on experience in face-to-face and online interactions with potentially all the international customers. His strong desire in “helping companies do better” compelled him to find his calling into corporate training industry to improve people's work life and help them grow faster at the workplace.
Being a part of global, dynamic and ever-evolving city of Sydney, he has understood the fast-moving world of business. He has exposure into the diverse business environment and organization culture, interact with business leaders and thinkers, and make deep and lasting connections with people from all over the world.
With a strong aspiration to provide corporate solutions to working people and organizations, he invented ‘Reinforce Insights' to tailor their needs and objectives in India.
What Topics are covered?
All rights reserved world-wide under International and Pan-India copyright agreements. No part of this document can be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without the prior written permission of Reinforce Insights Training and Advancement.
For more info visit: www.reinforceinsights.com
The fees charged doesn't include the food and beverages. However, there will be fresh water and training materials provided with no extra charges.