Communication Effectiveness - 1 Day Workshop

One Day Workshop

Communication is a fundamental skill. Most of us can do it well enough to get by, but we could all probably use some improvement. Unfortunately, communication is often regarded as such a basic skill that we take it for granted. We rarely take time to sharpen our abilities. This course contains a series of two-hour sessions to do just that.

The first session introduces participants to the foundations of DiSC® and helps them to create a greater self-awareness.

The second session applies this new knowledge to the area of conflict, and it helps participants discover simple ways to communicate more effectively.

The third session helps participants use this new information to avoid misunderstandings and build stronger relationships.

Participants will

• Understand the implications of their DiSC styles on communication
• Build empathy for the conflict styles of their co-workers
• Learn how to handle conflict more effectively and appropriately
• Recognize when they are communicating inappropriately or ineffectively
• Gain appreciation for how others read their behaviors
• Use feedback from their co-workers to enhance their communication skills