This Ticket Includes Refreshment & Course Materials.
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Today is a turbulent time for business and the economy is in a heightened state of flux. Reaching Business Targets is difficult. Credit thus plays it’s part in achieving higher sales and expanding markets. Unfortunately poor credit management can kill a business. Assessing business risk and prospects, deciding a credit limit and credit period are backbone of credit management. These areas are least understood or controlled by most organisations. This workshop addresses the concerns of an excellent organisation.
Programme Schedule:
Building a Credit Policy:
Managing and Controlling Your Receivables/Outstandings:
Secrets of Successful Collectors:
The Telephone a Powerful Collection Tool:
Excuses – Handle Them With Confidence and Finesse
Collection Letters & Written Documentation of Conversations
Legal Issues:
The programme will benefit all Executives and staff from