Business relationship management consists of knowledge, skills, and behaviors (or competencies) that foster a productive relationship between an IT service organization and their business partners.
The Business Relationship Management Institute has designed Business Relationship Management Professional (BRMP®) Qualification to provide a comprehensive foundation for IT Professionals at every experience level, with the training and certification designed to provide a solid baseline level of knowledge.
House of BRM (Key concept of Business Relationship Management)
A NEW APPROACH
For Years The War Cry and key focus area for CIO's, HR Heads and other Internal Functions is "ALIGNMENT". If you look at the picture of Railroad tracks running into miles they may appear to get closer but however they never come together which is the fundamental flaw in alignment. In practice, the pursuit of this goal is inherently reactive to demand.
To Fully Participate in the digital revolution, functional leadership must foster Business Convergence.
"CONVERGENCE" is a state where functions like IT, HR are considered as Strategic Partners and involved upfront in the Strategy formulation process and investment decisions. Business Units becomes integrated and inseparable rather than acting as distinct functions operating in silos. The Process of effectively driving digitization demands a comprehensive and integrated Business Relationship Management(BRM) Capability which involves People, Process and technology.
BRMP® Foundation Training & Certification
BRMP® Foundation certification demonstrates your understanding of:
Business Transition Management
Who is it for?
Building a Culture of Business Relationship Management and adopting BRM Best Practices positions and supports IT Functions in making Value based decisions. This help IT Organizations to be considered as an indispensable and valuable Strategic Partner rather than a transactional Order Taker.
Top IT Organizations are seeking more than Coding or Operational Support skills from their Team, Managers and Leaders. Business needs to see the right balance of Business Knowledge, Value delivery, Demand shaping, Portfolio Management, Relationship Management, Strategic Thinking. BRMP® is the only program that focuses on developing these skills in the individuals making them more relevant and valuable for the Industry and their respective organization.
Who should attend?
Business Relationship Managers
Service Delivery Managers
At the end of the Training you will lead the way by:
The characteristics of the BRM role.
What it means to perform as a strategic partner, contributing to business strategy formulation and shaping
business demand for the provider's services.
The use of Portfolio Management disciplines and techniques to maximize realized business value.
Business Transition Management and the conditions for successful change programs to minimize value leakage.
The BRM role in Service Management and alignment of services and service levels with business needs.
The principles of effective and persuasive communication.
... and more.
About The "Consultant"
Avinash Singh is the Principal Consultant - Business Relationship Management Practice for Fox IT. He has successfully coached and advisedmultiple Fortune 500 and G2000 companies on Business Relationship Management Capability development and adoption across the globe. He is also appointed the "Regional Ambassador(Leader)" for "India" by the Business Relationship Management Institute(The Founding Institute for BRM Body of Knowledge) and holds 40+ Professional Certifications such as ITIL® Expert, Certified Business Relationship Manager (Highest Professional Qualification by BRMI), Business Relationship Management Professional(BRMP®), DEVOPS Leader, Agile Service Manager, Lean IT and has also co-authored a book on Lean IT.
Business Relationship Management: Knowledge Path to Success