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About the Speaker:
 
Padmavathi Kandadai Venkatesh, Senior Product Designer, Freshworks
 
 
 

With around 7 years of experience as a User Experience Designer, Padmavathi has worked from the tactical to the strat

Best UX Practises for Building Chatbots

 

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About The Event

 

About the Speaker:

 

Padmavathi Kandadai Venkatesh, Senior Product Designer, Freshworks

 

 

 

  • With around 7 years of experience as a User Experience Designer, Padmavathi has worked from the tactical to the strategic end of UX
  • She has played multiple roles with hands-on experience in UX Delivery Management, UX Strategy/Estimation, Information Architecture, Interaction Design, User Research and Usability testing 
  • She started her career with Cognizant, then moved to Deloitte Consulting as a UX Consultant
  • Currently, Padmavathi is leading the chat product Freshchat at Freshworks and is also involved in User research, Usability testing and UX strategy

 

What will be discussed?

 

The current buzz is all about Bots!!

 

  • History of Bots
  • Chatbot in SaaS
  • Human Vs Bot Experience
  • Translating Design into Business

 

 

 

Who should attend?

 

  • Anyone interested in UX with a professional background of about 1 to 5 years

 

 

 

Early Bird Ticket Price: Rs 499

 

*Early Bird discount is valid till 11 pm on Wednesday, 25th April *

 

*After that price will be Rs 599*

 

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