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In today’s high-stress business environment, the ability to communicate clearly and effectively is vital to personal success, as well as the success of the entire team or organization. Yet, effective communication is often hindered by an inability to say how we really feel and ask for what we really want in a definitive, effective way.
Not only do many people lack the skills to be assertive, too many people have a basic misconception regarding what constitutes assertiveness in the first place. This workshop is a highly interactive, practice driven program that will empower your team members to become truly assertive
Gain the essentials of assertiveness
Describe Behaviors That Distinguish Assertive, Passive, and Aggressive Behavioral Styles
Assess Personal Areas for Improvement Related to Assertiveness
Personal Influences on Assertiveness
Communication—Skills, Challenges, and Tools
Identify Verbal, Vocal, and Visual Elements of Assertive Communication
Assess Your Current Comfort Level By Saying “No” to Others
Appropriate Assertiveness in Workplace Situations
State Assertive Responses to Challenging Situations Associated with Attending Meetings
Achieving a Healthy Balance—Personally and Professionally
Identify Strategies for Action to Help Achieve a Balanced Life
Associates, business professionals, team leaders and individual contributors who want to acquire the essential assertiveness skills.