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Who should attend?
This training covers the key concepts, structure, terminology and processes of ITIL. The candidates will get awareness about the key elements of the ITIL V3 Service Lifecycle.
Upon successful completion of the workshop, the participants can expect to gain understanding of the following areas:
History of ITIL
The Service Lifecycle:
Four Units ( ITILFND01 , ITILFND02 , ITILFND03 and ITILFND04 ) from The ITIL Foundation Certificate in IT Service Management SYLLABUS will be covered
Group of 3 Professionals will conduct this session. They are ITIL V3 Foundation certified.
The Delhi IT Professonals Meetup group is a not for profit knowledge sharing group. This group facilitates NCR ( Delhi , Gurgaon & NOIDA) IT Professionals to meet face to face and share their learning. Join us to know more about us.