Advanced Negotiation Skills for Managers

OVERVIEW

Negotiation is a core competency of the modern manager. In today’s diverse and complex world many factors affect negotiation. While going into a negotiation, a manager must be aware of the impact of gender and culture.

Managers are often called on to build coalitions in negotiations. At times, negotiators are representing a variety of stakeholders and team members. Some specialized negotiation skills and strategies are needed for advanced negotiators. These include being aware of the influence of power, how to negotiate with difficult persons and techniques for managing difficult conversations. In addition, the webinar will provide the ten negotiation best practices.

WHY SHOULD YOU ATTEND

The webinar will help train managers, team leaders and others in management develop advanced negotiation skills. These skills will help managers be more effective in complex, multiparty negotiations. It will also provide a basis for understanding others that come from different backgrounds. The webinar will also provide attendees with best practices they can use in daily practice.

AREAS COVERED

• Gender and negotiation
• Culture and negotiation
• The role of building coalitions in negotiations
• Multiparty negotiation
• The role of power in negotiation
• Negotiating with difficult persons
• Managing difficult conversations
• Advanced negotiation skills

LEARNING OBJECTIVES

Participants will learn

• How can gender affect negotiation and what is the impact of culture
• The importance of coalitions in negotiations
• How to negotiate with multiple parties and teams
• The use of power in negotiation
• Advanced negotiation skills for negotiating with difficult people
• A method for managing difficult conversations
• Ten negotiation best practices

WHO WILL BENEFIT

• Managers
• Sales Managers
• Marketing Executives
• Project Managers
• Team Leaders
• Supervisors
• Labor Relations Managers
• Human Resource Managers

SPEAKER

Years of Experience: 17+ Years

Areas of Expertise: Conflict Management (Mediation, Arbitration and Facilitation), Conflict Coaching and Communication Training

Dr. Bob Churilla has been a mediator for over 17 years. Bob has mediated employment, family, insurance and personal injury claims. During this time, he has mediated cases for the Equal Employment Opportunity Commission (EEOC), Transportation Security Administration (TSA) as well as for numerous government agencies including the United States Postal Service, Veterans Administration, Federal Aviation Administration (FAA), Department of Labor and other departments.