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Negotiation is a core competency of the modern manager. In today’s diverse and complex world many factors affect negotiation. While going into a negotiation, a manager must be aware of the impact of gender and culture.
Managers are often called on to build coalitions in negotiations. At times, negotiators are representing a variety of stakeholders and team members. Some specialized negotiation skills and strategies are needed for advanced negotiators. These include being aware of the influence of power, how to negotiate with difficult persons and techniques for managing difficult conversations. In addition, the webinar will provide the ten negotiation best practices.
WHY SHOULD YOU ATTEND
The webinar will help train managers, team leaders and others in management develop advanced negotiation skills. These skills will help managers be more effective in complex, multiparty negotiations. It will also provide a basis for understanding others that come from different backgrounds. The webinar will also provide attendees with best practices they can use in daily practice.
Participants will learn
WHO WILL BENEFIT
Years of Experience: 17+ Years
Areas of Expertise: Conflict Management (Mediation, Arbitration and Facilitation), Conflict Coaching and Communication Training
Dr. Bob Churilla has been a mediator for over 17 years. Bob has mediated employment, family, insurance and personal injury claims. During this time, he has mediated cases for the Equal Employment Opportunity Commission (EEOC), Transportation Security Administration (TSA) as well as for numerous government agencies including the United States Postal Service, Veterans Administration, Federal Aviation Administration (FAA), Department of Labor and other departments.