Techniques of Interview and Observation
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1. Learn how to identify user needs and to structure and prioritizethem.
2. Inculcate user research techniques through field research and other tools.
Anthropology, Sociology, Social Psychology.
Units of Instruction:
Conducting On-ground (Social) Research - interviewing, community group discussions, observing,shadowing, visual culture mapping, social network analysis, cultural probes and interactive games; Documentingand Managing Field Data - note-taking, photography, videography, report making; AnalyzingSocial Data - data visualization, usecase and failure case analysis