Weekend Certification Course _4 days_ on_ Six Sigma Green Belt for IT _ ITES Industries Starting on May 14_ 2011

Weekend Certification Course _4 days_ on_ Six Sigma Green Belt for IT _ ITES Industries Starting on May 14_ 2011

 

  • Regular Registration

    Sale Date Ended

    INR 15000
    Sold Out
  • CSI - Member

    Sale Date Ended

    INR 12000
    Sold Out

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About The Event

Knowledge on applcations of Six Sigma and statistical tools & techniques in IT / ITES industries. Statistical approach for SLA baselining and process capability baselining (PCB). Queuing models and simulation techniques for buffermanagement. Statistical methodology for sample size identification & rationalization for transaction/ call monitoring. Hands on experience on usage of built in MS Excel Funtions / Minitab for Correlation, Regression & Analysis of Variance and their applications in IT / ITES industries. Free tools (MS-Excel Macros) for advanced statistical analysis like  Test of Hypothesis, Normality Testing, Simulation tool, Performance based call / transaction monitoring tool,queuing process health check & cross training tool. Case study presentations.

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