ITIL V3 Manager Bridge Certification Training, Bangalore

ITIL V3 Manager Bridge Certification Training, Bangalore

 

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About The Event

ThoughtCapital Knowledge Series presents:

ITIL V3 Manager Bridge Certification Training at Bangalore.

 

NEWS ALERT!

ITIL® V3 Manager Bridge Certification Exam is available only till 30th June’ 2011 (this year). Even re-sits are not allowed after that. We advise you to take up the certification before the stipulated deadline.

Here’s a fast track path for reaching the ITIL® V3 Expert level. This is available only to those professionals who possess an ITIL® V2 (or V1) Service Manager Certification. This qualification will bridge the gap between the Service Manager’s Certificate in earlier versions and the ITIL® V3 Expert level. This workshop addresses all new topics in ITIL® version 3 and also highlights the main differences from earlier versions.

WORKSHOP CONTENTS

Participants can expect to gain competencies in the following areas:

 Service Management as a practice
 Service Lifecycle
 Service Lifecycle stages and practices
 Key Principles and Models
 Generic Concepts

 Selected Processes, Functions and Roles
 Technology and Architecture
 Focus on key difference between V3 & 
   earlier versions
 ITIL v3 Qualification scheme

WORKSHOP METHODOLOGY           


 Duration: 4 days

 Instructor-led, Classroom training

 Short lectures, discussions and exercises
 Mock exams                                              

CERTIFICATION EXAM FORMAT

 Objective type
 20 Questions
 90 Minutes
 80% (16 marks) to clear certification


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