Simplilearn invites you to its two day workshop on ITIL V3 Foundation Certification Training, on 28th May and 29th May ‘2011 in Pune.
Two days of Classroom Based Training
Three month of Online access training to our digitized course content at www.simplilearn.com
Anytime, Anywhere access
Audio-Video Course Content.
Two ITILV3F Practice Tests
45 PDUs course completion certificate
Buffet lunch for all 2 days
Unmatched post program support
Quiz, Case studies, Role plays, Interactive sessions and exercise
Tips and techniques to clear ITIL V3 Foundation exam.
Service Management as a practice:
Concept of Good Practice
Concept of a Service
Concept of Service Management
Functions, Roles and Processes
Characteristics of processes.
The Service Lifecycle:
Continual Service Improvement
Call Back: http://bit.ly/e9EQkG
For Registration Contact Divya on 09008230179, 080-65700979