ITIL V3 Foundation training and Certification

ITIL V3 Foundation training and Certification


Invite friends

Contact Us

Page Views : 891

About The Event

Simplilearn invites you to its two day workshop on ITIL V3 Foundation Certification Training, on 28th May and 29th May ‘2011 in Pune.
Course Kit:
Two days of Classroom Based Training
Three month of Online access training to our digitized course content at
Anytime, Anywhere access
Audio-Video Course Content.
Two ITILV3F Practice Tests
45 PDUs course completion certificate
Buffet lunch for all 2 days
Unmatched post program support
Quiz, Case studies, Role plays, Interactive sessions and exercise
Tips and techniques to clear ITIL V3 Foundation exam.
Course contents: 
Service Management as a practice:  

Concept of Good Practice
Concept of a Service
Concept of Service Management
Functions, Roles and Processes
Process model
Characteristics of processes.

The Service Lifecycle:

Service Strategy
Service Design
Service Transition
Service Operation
Continual Service Improvement

Call Back:

For Registration Contact Divya on 09008230179, 080-65700979


Venue Map