sbw r&d has been set up to cater to the resource development and manpower needs of Global BPO/KPO Industry. This is a research based organization, set to enhance quality of education, and resource development.
It will initially offer training programs in areas such as training resource development, language skills and business communication, employability enhancement, and intends to add additional offerings in areas like Quality support Services, customer service, and to enter retail training segment as well.
Sbw r&d will offer the industry's most comprehensive and well researched training curriculum for existing and potential employees of business services and technology companies. Our programs enhance the performance of workforce and strengthen the industry knowledge base, and help minimize perceptual hindrances in the learning curve.