4 Steps to Reduce Team Conflict and Improve Team Cohesion Using DISC Assessment

OVERVIEW

The presentation covers topics that focus on team communication and team conflict. The key to team cohesion is building team trust so that team members respect and listen to each other. The webinar covers:

• Behavioral and communication styles in teams
• Problem solving techniques to enable teams to reach their goal
• Learn what makes a team a “team”
• Learn what good conflict is
• Learn how DISC assessment sets up a framework to help teams communicate and improve their ability and capabilities to meet their goals.

WHY SHOULD YOU ATTEND

• Learn what the definition is of a “Team”
• Why Ground Rules are so important
• Definition of conflict — healthy conflict
• How DISC framework can help team members use the skills and strengths of each other to improve capabilities and meet their goals
• Learn how to identify team member roles to enable teams to be successful; all the roles contribute to the team success unless there are hidden emotions and agenda which prevent the team from reaching its goal.

AREAS COVERED

This presentation covers:

• Definition of a Team
• Attributes of healthy teams
• Project Team vs. Manager’s Team
• How a team builds trust
• DISC Communication Model
• Examples of “team member types”
• Situational conflict using Thomas Kilmann conflict model
• Examples of team member types

LEARNING OBJECTIVES

• Definition of a Team
• Project Team vs. Manager’s Team
• How a team builds trust
• DISC Eight Team Member “Roles”
• Using DISCto assign roles on a Team
• Team project example
• How to fire a team member
• Thomas Kilmann Conflict Model

WHO WILL BENEFIT

• HR Managers
• Supervisors
• Senior Management
• Sales and Marketing
• Leadership
• Employee Relationship Manager
• Staffing Manager
• Leaders
• Managers
• Individual Contributors