3 Days Experiential Learning programme on Certified Problem Solving Professional

“No Problem is a Problem” – Problems are Opportunities for improvement. Recognizing Chronic Problem is a skill. The objective of this programme is to Provide basic Skills to recognize, Prioritize, diagnose, solve and prevent Workplace problems. We cannot use a single tool to solve all the problems. We need both tools and methodology to solve any problem.

This programme equips participants with several effective problem solving tools and techniques including Basic 7 tools, Seven Steps of Problem solving, Root cause analysis , Corrective and Preventive actions and 8D.

Who should attend?  

Professionals from any field who are passionate about Problem solving /Business Excellence can attend this programme. It is designed to suit both Manufacturing and Service Industries.

What you can expect from this programme? 

• Learn how to Recognize, Prioritize, diagnose, solve and prevent Workplace problems.
• Learn which tool is effective for a specific Problem
• Learn soft skills required for problem solving

Course Contents:

• Introduction
• Recognizing a Problem
• Recognizing Chronic and Sporadic Problems
• Prioritization of Problems, Tools for prioritization
• Introduction to Various Methods of Problem Solving/Root Cause Analysis
• QC Story – Seven Steps of Problem Solving
• Basic 7 tools of Problem Solving
• Use of MS-Excel tools for Problem Solving
• Case Studies
• CAPA and 8D
• How to create Culture of Problem solving ?
• Test & Certification

About us:

Seven Steps Academy of Excellence is Learning and Development arm of Seven Steps Business Transformation Systems dedicated to Research, Training and development in the area of Business Excellence. More than 100 experiential learning modules offered at present in the areas of Lean, TPM,TOC, TQM , Quality Management Systems & Six Sigma. It also provides Industry specific and Approved training programmes for Engineering, Automotive, Retail, Aerospace, Healthcare, Hospitality, IT and Process Industries

Faculties : Principal Trainers who have more than 20 years experience in coaching and practicing Operational Excellence in both Manufacturing and Service Industries.