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Create a credible differentiator for your organization by adopting design thinking, to transform HR from a ‘process developer and maintainer’ to an ‘experience architect.
With leadership realizing that employees hold power to providing an exceptional customer experience and have a direct impact on business outcomes, as HR you realize the need to focus on ‘a positive employee experience’ to align with the brand promise in the market.
In the gig economy, where money is no longer the primary motivating factor for employees you need to design a workplace having the right cultural, physical and technological environment, to attract and retain a multi-generational workforce.
Designed to succeed – Putting employees first
“Design thinking for HR and Talent Innovation” is about thinking like a designer and apply iterative design principles to identify the touchpoints along the employee lifecycle, where a positive experience has the greatest impact.
Turning objectives or problems into outcomes: Flexible solutions for your business needs
To help you think about employees first and processes second, you get to apply new methods and techniques (persona based selection, empathy maps, hassle maps, employee journey maps, etc.) to a familiar field and explore answers for complex questions you grapple with:
Design your custom design thinking workshop agenda
Choose the area you would like the workshop to be designed for your unique needs. You can craft the answers to some of the important questions facing the function:
We have designed a hands-on experience in a 1/2/3 day classroom setting followed by a complimentary 1-hour online Personal Coaching session to clarify any doubts. The activity of the classroom training is a balanced mix of theory and practice.
It’s designed for HR leaders, managers, and executives who want to equip themselves with better ways to handle problems and meet management expectations in the digital era.
Vidya Priya Rao , Core Facilitator, Founder, Innovatus Marketers Touchpoint LLP
Vidya Priya Rao, is the Founder and Director of Innovatus Marketers Touchpoint LLP, a customer experience, marketing, and sales consulting and services firm based in Mumbai, India. She is a service design thinking decoder. She is a visiting faculty at S.P.Jain School of Global Management. She is an Executive, Marketing & Sales Coach, Trainer, and Keynote Speaker.
Workshop Early Bird Price - Before 4th June 2017
Workshop Regular Price - After 4th June 2017
If needed, we can issue invoices in response to purchase orders. We offer 10% group discount to organisations booking multiple places.
To know more feel free to contact us via email at firstname.lastname@example.org or call at +91 8080015500. We are here to help you. or visit http://bit.ly/2iJUYWT