Introduction

“Perform or perish” is the situation for many Indian Companies. For this, companies are identifying number of good strategies. Research shows that a majority of organizations fail to achieve their mission and are unable to deliver results promised by their strategic and operational plans. The reason behind such failure most often lies not with the strategy, but the organization’s ability to execute by alignment of processes and people with strategies.

Accountants communicate with financial statements. Engineers communicate with as built drawings. Architects communicate with physical models. Every profession has some means of communicating clearly to the end user. However, for people engaged in strategic planning there has been an on-going dilemma. The finished product, the strategic plan, has not communicated and reached the end user. Sure strategic plans are nice to look at, full of bar charts, nice covers, well written, and professionally prepared; but they simply have not impacted the people who must execute the strategic plan.

Balanced Score Card is the best tool for achieving this. It will help in validating your Strategies in a structured framework through “ Strategy Map” by establishing Cause and Effect relation in BSC Perspectives and deployment through “Balanced Score Card framework ”. Harvard Business Review quoted

that “The Balanced Score Card is one of the most important management practices of the past 75 years”.

The workshop will be covering step-by- step process from Developing vision, Identifying Strategies, Preparing Strategy Maps and Balanced Score Cards.

It will also cover Gap Analysis process for stretching the targets. There will be

• Indian and International case studies.


• Course Objectives


• Understanding the Mission, Vision, Values and Strategy


• Learning Strategy Formulation


• Strategy Validation with “Strategy Map”


• Understanding Balanced Scorecard Concept (BSC)


• Aligning People and Processes with Strategy


• Strategy Deployment through PMS


• Understanding Linkages of BSC with EFQM/CII-EXIM Business


• Excellence Model

Course Contents & Topics

• Attributes of Mission, Vision and Values.


• Exercise on MVV.


• Strategy Planning & SWOT Analysis.


• Exercise on Strategy Formulation.


• What & Why of PMS.


• What & Why of BSC.


• Strategy Maps


• Exercise on Building Strategy Map


• Translating Strategy into Operational & Measurement Language


• Gap Analysis for Target setting and Identifying Strategic Initiatives


• Exercise on Designing CEO’s BSC


• Alignment of Functions/ Departments with Strategy


• Individual Scorecards

Issue of Certificate

The participant’s performance is evaluated based on their participation in the exercises and the test conducted at the end of the program. On satisfactory completion of the course the participants will be issued with certificate.

Target Participants

• Senior Leaders Associated with Strategy Management


• Senior Management who are executing strategic decisions


• HR Heads associated with Performance Management


• Heads of Business Excellence and TQM divisions


• Heads of Operations, Support Functions etc.

LEAD FACULTY:

Dr.Ramachandra Aryasri, Ankisetti is currently the Director, School of Management Studies, JNT University, Hyderabad. He has three decades of experience in teaching, training, research and consulting. His present areas of interest include Entrepreneurship, Organizational behavior, HRM and Strategic Management.

He has organized several seminars, refresher courses, Faculty Development programs and Executive Development programs in association with several professional bodies and the corporate.

Prof. Bhimaraya A Metri, Dean (Graduate Programmes) and Chairman, Post Graduate Program in Management and Center for Supply Chain Management, MDI Gurgaon. He received his Ph.D. from Indian Institute of Technology (IIT)¸ Bombay. He is a Certified Lead Auditor in Quality Management System (QMS). He has 20 years of experience in teaching¸ research and consultancy.

Dr. Metri has given consulting widely on Quality Management¸ Benchmarking¸ Balanced Scorecard¸ Supply Chain Management and ERP for several leading public sector and private sector manufacturing and service organizations and government departments including: AOC of Ministry of Defense¸ NTPC¸ and TEQIP (NPIU). His awards and honors include Member¸ Editorial Advisory Board¸ Journal on ‘Consultancy Ahead’, Member¸ Editorial Board of AIMS International Journal of Management, Best Paper Award received from IBC (2001),Life Member¸ Best Student of the year (1986). Indian Society for Technical Education and IETE.

A.Ajaya Shankar Gupta is Consultant in the areas of TQM, Implementing Business Excellence Models (Tata Business Excellence Model, CII EXIM Award Model), Balanced Score Card Concept, ISO9001, OHSAS18001 etc. Division) for 19 Years and was Recognized by MD as Best Quality coordinator for the year 1999-2000 in Tata Steel. He extended Balanced Score Card consultancy to Tata Projects Ltd, Hyderabad an EPC Contracting Company, ISPAT Industries, the NTPC power plants located at Simhardri, Vindhyachal, unchahar and Auraiya and also to GULF Oil Corporation. He has the credit of preparing more than 350 Score Cards so far.

By qualification, he is B.E (Mining) in 1981 and MBA (Technology Management) in 2007 from Osmania University. He is assessor for CII-EXIM AWARD (EFQM AWARD MODEL), JRDQV award (Tata Group’s Award based on MBNQA of USA.), JK Group PMA (PeopleManagement Award) and lead Auditor ISO9000:2000,OHSAS 18001, ISO14001and ISMS ISO27001. He has provided consultancy on Tata Business Excellence Model (MBNQA Model) to Tata Projects Ltd, CII-EXIM Award Model (EFQM Model) Consultancy to L&T AP Cement Works, TECUMSEH Hyderabad, BOSCH Nashik, LANCO Kondapalli Power, NSPCL, several NTPC units and Dubai Holding Excellence Award (EFQM Model) to Sama Dubai.

Dr.V.M.Prasad, Professor, School of Management Studies, JNTUH. He has been teaching Performance Management System and Strategy apart from ERP and MIS. Dr Prasad has about 25 years of teaching, research, training and consultancy experience. His current areas of research include strategic leadership and Corporate Strategy.