16-17 July Pune | 20-21 July Bangalore | 23-24 July Hyderabad
Why this workshop? Customers are discerning today and have certain expectations: • They have come to expect technical excellence as a given • They want and need IT to become a strategic enabler of business • They are looking for IT partners who "dare to care"
This workshop aims to empower you to fulfil your customers' expectations.
What does this workshop deliver? Ask yourself honestly - how many of your competitors can provide the products and services that you are delivering today? If not all, most of them can. How then, can you differentiate yourself to become the trusted, preferred partner and win contracts?
This workshop aims to deliver just that - the real differentiator - YOU
How does this workshop achieve this? By understanding the real "value" of the customer and their stakeholders and delivering it to them. Value is a highly misunderstood word in the business context. This workshop will help you: • Understand what this "value" is • Discover this "value" of your customers • Deliver this value to generate your own success Let's strengthen our competitive position, become accepted and adored as a trusted advisor by our customers. Let customers become our advocates and even advertisers. Lets gain in confidence and allow creativity to flow.
Its highly practical, fun, transformational and your ultimate secret weapon!
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You are invited to attend Everything You Ever Wanted to Know About- Customer Service - A Valued Advisor