Book Online Tickets for Job Mela For Tech Support and Voice Proc, . Greeting of the Day Candidates!!
We are making arrangements for conducting off campus in Hyderabad for Tech Support Voice Process for various companies under one roof and make the event successful.
So we will publish the final schedule after 3:00 P

Job Mela For Tech Support and Voice Processes

 

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About The Event

Greeting of the Day Candidates!!

We are making arrangements for conducting off campus in Hyderabad for Tech Support Voice Process for various companies under one roof and make the event successful.

So we will publish the final schedule after 3:00 PM, 14th February, 2016. So we know how many are attending.

You will be notified by call and email, so make sure you give proper details.

All the best

Regards

Hireyo

we are looking for Voice Profiles:-

Position name: Sr Technical Support Associate/ Technical Support Associate Operations – Level 1 & 2

Band: TSA/ Sr TSA

Designation

Sr Technical Support Associate/ Technical Support Associate

Job description and activities involved

  • In this role it is expected that the Technical Support Associate answers 15 to 25 calls a day from customers requiring assistance.
  • Each call will last on an average 18minutes and will comprise diagnosis of the problem and troubleshooting.
  • Each call is expected to end in complete resolution for the customer.
  • The Customer Support Associate needs to use defined escalation path at appropriate times for timely customer issue resolution.
  • The associate needs to have a clear understanding of the support policies & Call quality requirements and should be able to deliver appropriate solution ensuring customer satisfaction.

Educational Qualification required for the position.

  • Any Graduate or under-graduate

Functional Competencies and skill sets required for the position

  • Excellent Communication skills
  • Good command over written and spoken English
  • Should have Good GRAMMAR
  • Should be open to working in night shifts
  • Should have a flair for Customer Service & Technical knowhow

Relevant experience required for the position

  0 – 5 years experience.

Documents required:

  • 2 copies of Updated Resume
  • 2 Passport sized photographs
  • Photo ID (*original)
  • Address proof ( Any voter id, aadhar card, driving licence )
  • Xerox copies of your documents. 

Pay: 2.25 lacs for freshers + transport + medical + PF+Incentives

For experienced it depends on their last drawn. 


Terms & Conditions

Greeting of the Day Candidates!!

We are making arrangements for conducting off campus in Hyderabad for Tech Support Voice Process for various companies under one roof and make the event successful.

So we will publish the final schedule after 3:00 PM, 14th February, 2016. So we know how many are attending.

You will be notified by call and email, so make sure you give proper details.

All the best

Regards

Hireyo