One Day Workshop On Effective E.Mail Communication on 18th April  2012

One Day Workshop On Effective E.Mail Communication on 18th April 2012

 

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About The Event

HALE HUMAN CAPITAL

Presents 


Effective E.mail Communication

Date & Time: April 18th Wednesday 201209.30 a.m. to 5.30 p.m.

Venue: GRT Grand Days

No 120, Sir Thyagaraya Road,

Pondy Bazaar, T.Nagar,

Chennai – 600 017

Tamil Nadu,

India


Introduction


Communication has come a long way from the snail mail days due to the advent of technology.
Messages, files, pictures, presentations are flying across the world in nano seconds. Letter writing classes have given way to email lessons.

The way we compose our mails, the tone we use, the font, the color…all contribute
to our Image in the eyes of our Client.  This program aims at highlighting the importance of emails and how it
affects our Image.

Contents:

  • GlobalEnglish vs Indianisms
  • Common email Errors
  • Tone in emails
  • Format of an email
  • Increasing sales through effective ,crisp mail drafting
  • Business writing and e.mail drafting
  • Do’s and Don’ts of e.mail 
  • Emotions & professionalism  in emails.

Take Aways: 

The take away of this One day Workshop is to  understand how to

  • Use global salutations and sign off’s
  • Chose appropriate tone for an email
  • Recognize  errors in one’s emails
  • convey emotions in an email
  • Draft  professional emails.
  • Also the same will Increase Sales, customer satisfaction &Retention . Should be able to draft business mails independently.

Facilitator Profile:

With an experience of more than 9 years in Corporate Training and passionate about the
profession, Hemalatha Swaminathan believes that training should enhance the potential of an individual. Over the years she has honed her skills as a Communication Trainer. There is often a gap between what is communicated and what is understood. As an Image Consultant, she works closely with clients to bridge this gap in communication. She personally coaches the client in areas of verbal and non-verbal communication, individually or through workshops. Some of  Her clients are  Ashok Leyland ,  Agility Logistics, Barry Weh Miller,  BNP Paribas, Cognizant Technologies Ltd, Computer Age Management Services, Covansys India Ltd.(Chennai & Bangalore), Fidelity Investments,  Financial Software & Systems and Godrej Hi Care

She did her  Diploma  in Training and Development from Indian Society for Training  and Development,  Masters Diploma in Personnel Management and Industrial Relations  from  Symbiosis Center for Distance Learning, Puneand Post Graduate Diploma In Human Resource Management  from Loyola Institute of Vocational Education, Loyola College, Chennai. Also she is Certified Accent Trainer, 

Extra Curricular Activities & Awards: 
Nominated for “ ISTD-Vivekananda award for Excellence in Training & HRD” for the year 2008-09,Member of Association of Image Consultants, International M A in Bharatnatyam from Prachin Kala Kendra, Chandigarh,Winner of best Supporting Actress Award in the “Kodai Nataka Vizha” conducted by Karthick Fine Arts,Chennai, in the year 2003 and 2004,Worked as a Radio Jockey with The All India Radio from 2000-2005.


Participation Level:

  • Accounts & Finance,Commercial, Sales & Marketing, Engineering, Quality, R&D, HR &Administration, IT & other professionals

  • Project Managers, Executive Assistants, Personal Assistants, Secretaries

  • Students of professional courses gearing up for campus placements and jobs

  • Tech savvy Business owners, and for all those who want to make their life easy with the use of these efficient tools.  

Please  bring your laptop for the workshop .

Registration:

Rs. 4,000- plus service tax @ 12.36% per participant, which includes refreshments, lunch, reference material and certificate. Cheque should be drawn in favour of   “ Hale Human Capital” 

Early bird & Group Discount:One complimentary registration is extended for a group of  three nomination from same organization.  Early bird discount of 10%  for registration received  on or before April 12,2012.

Note:

1.  Our service and interventions includes Training Solutions,  EmployeeSatisfaction Survey, Competency Mapping, Balanced Score Card and  H R Audit.Kindly Contact  Asha : 9840115969 for further details.

2. Looking for Freelance trainers for partnering with us for Functional topics such as quality, IT , H R and operations.  

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