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Indian Institute of Training and Development (IITD)
 
Presents 1 Full Day Interactive Programme on
 
Dynamic Selling Skills
 
13th April 2017 (Thursday); 9:00 am to 6:00 pm (starts at 9.30 am sharp)
 
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IITD Presents 1 Full Day Interactive Programme on Dynamic Selling Skills

 

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About The Event

 

Indian Institute of Training and Development (IITD)

 

Presents 1 Full Day Interactive Programme on

 

Dynamic Selling Skills

 

13th April 2017 (Thursday); 9:00 am to 6:00 pm (starts at 9.30 am sharp)

 

(Welcome, Registration & Breakfast 9:00 am to 9:30 am)

 

Venue: The Ambience Hotel, C.T.S No. 1105/2, Near Telephone Exchange,

 

Lakaki Road, Model Colony, Shivajinagar, Pune ‐ 411016.

 

Please reply on E mail: iitdpune@gmail.com or rajiv@iitdpune.com

 

Website: www.iitdpune.com

 

Certificates will be issued to the participants!

 

"If you are not taking care of your customer, your competitor will."  Bob Hooey

 

Program Overview:

 

To be effective a sales person needs confidence, great communication skills and to be able to follow a sales process that moves the sale forward without being pushy.

 

"In order to succeed, we must first believe that we can."  Nikos Kazantzakis

 

Selling Skills is the capacity to promote, persuade others to purchase your product / service. This program is designed to provide you with the techniques and strategies to make more sales so that you benefit and your company makes more profits! 

 

Benefits of the Course and Takeaways

 

  • Proper language use in order to create a relationship with your customers
  • Increase sales activity
  • Understanding of the products becomes clearer
  • Centred on selling
  • Powerful confidence
  • Increased efficiency
  • Greater understanding of the links between customer service and sales
  • Up-selling, cross-selling and on-selling to other products

 

Program Schedule:

 

 

 

09.00-09.30

Ice-Breaking session

 

09.30-09:50

  Pre-assessment

09:50 – 10:30

  • Basic Concept of Selling
  • Role Play one: Situation
  • Selling is An Art or Science?
  • Day Planning for sales

10.30-10.45

Tea / Coffee Break

10.45-13.00        

  • Sales life Cycle (presenting proposal to closing the sale)
  • Barriers to sales Communication
  • Learning the Language of Sales
  • The WIIFM effect

13.00-13.45        

Lunch

13:45 – 14:15

Activity Time

14.15-15.45        

  • Building Rapport
  • Personal Effectiveness
  • Need Assessment [NEAD analysis]
  • Customers Profiling

15.45-16.00        

Tea / Coffee Break

16.00-17.00        

  • Effective Product Presentation
  • Success
  • FAB & USP
  • Sales Negotiations & Objection handling

17:00-17:30

     5 Sales Closure Techniques

17.30 -17:45

     Questions & Answers

17:45 – 18:00

 

      Post Assessment, Certificates

 

 

 

Methodology:

 

The program will be interactive including:

 

  • Participative Role Plays
  • Group Discussions &
  • Learning Games etc.

 

The trainer will introduce the sales process and the underlying skills and techniques. There will be individual and small group exercises to practice the skills and techniques.

 

Who will benefit?

 

Marketing professionals from any sector.

 

Newer sales people will learn skills that are a great foundation for future success rather than learning outdated methods of selling.  The Dynamic Selling Skills program also helps sales support and other professionals who interact with customers and assist in the sales process for example, customer service and technical support representatives. 

 

Medium: English, Hindi

 

 

 

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