Business Etiquette and Presentation Skills Masterclass

Business Etiquette and Presentation Skills Masterclass


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About The Event


With the expansion of the global marketplace and the increasing level of competition in the business landscape, corporate etiquette and grooming has become extremely important for business executives to succeed and have an edge for others in business. This has brought about a need for the increase in awareness about professional etiquette like cell phone etiquette, business card etiquette and email etiquette that exists in various cultures. Greater awareness of grooming and etiquette skills will helps to increase ones’ poise and confidence. This significantly changes the impact in any formal, professional and social situations. One more important aspect of today’s corporate world is Presentations skills. They are very useful in today’s corporate world for generating business, training, public- speaking and self-development.

Astrazure’s one full day Business Etiquette Training program focuses on presenting oneself with finesse and making others comfortable in a business setting and focuses on business etiquette protocols that are essential to make a good first and lasting impression in the international business.


Benefits of attending:

  • Enhanced social skills
  • Greater confidence to interact with people from all walks of life
  • Ability to make a positive first and lasting impression
  • Enhanced social skills
  • Using powerful body language
  • Polished presentation skills
  • Enhanced business etiquettes



Module I:  Presentation Skills

  • Writing a Presentation
  • Openers & Closers
  • Vocal, Visual and Verbal Components
  • Eye Contact and Gestures
  • Working with Audio Visual Equipment
  • Mock Sessions
  • Strategies for Reducing Anxiety
  • Handling the Microphone
  • Handling Q & A Session
  • Impromptu Speaking
  • Voice Modulation
  • Accent Polishing

Module II: International Protocol

  • Pre-Meeting Research
  • Business Communication & Negotiations
  • Understanding Rank and Status
  • Business Card Protocol
  • Making Introductions
  • Eye Contact in Different Cultures
  • The Power of the Handshake
  • Understanding of the Client’s Culture
  • Offensive Gestures
  • Gift-Giving
  • Body Language

Module III: Business Etiquette

  • Protocol for Business Introductions
  • The Power of Handshaking
  • Business Card Protocol
  • Forms of Address
  • Business Meeting Protocol
  • Making Eye Contact
  • Handling Customers and Competitors
  • Improve your Mingling Skills


Astha Rajpal – Soft Skills and Corporate Training Consultant

Astha Rajpal has over 10 years of experience in multiple areas within the Learning Development field. She had the enviable opportunity to work on extremely challenging projects which have tested and honed her capabilities in envisioning designing and delivering end-to-end learning solutions. She have worked on multiple initiatives spanning the breadth of an intervention right from conducting needs analysis to stakeholder management, to detailed content development using instructional design tools, facilitating workshops, driving sustenance mechanisms, to measuring and reporting learning effectiveness metrics.

During her past interventions she was responsible for setting up learning vertical, from ground up that focused on the development of key skilled staff at various levels. This gave her immense exposure to many aspects of Performance Consulting, while leveraging the tools of training into solutions. 
She has bagged multiple certifications in Instructional Designing, Content Development, Facilitation Skills, Mind-mapping, LEAN and other tools. Some of the clients she has worked with as a Trainer are – Mckinsey, Accenture, Mahindra Comviva, Nokia, HP etc.


For more information please contact Biplab Sengupta on  8130826342 / Aneesh Garg on 9871919293 or write us at