IITD Presents one Day Workshop on Personal Effectiveness for  Secretaries or Executive Assistants or PA

IITD Presents one Day Workshop on Personal Effectiveness for Secretaries or Executive Assistants or PA


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About The Event


With the changing times and fast technological development, the role of the secretary is rapidly changing and he/she is taking on more of the work of the boss. He/she needs to develop various skills to effectively perform and contribute to the organization growth. 

It is imperative for any business organization to keep in touch with the changing environment so as to be able to face ever increasing competition and deliver best results even under work pressure. It is against this backdrop that the management development programmes have acquired an important place in the corporate world. 

The objective of the programme is to expose the participants to modern concepts and techniques of management so as to improve their effectiveness and enable them to achieve higher organizational goals and be able to equip themselves to come up to the expectations of their Seniors. 


  •  To enhance strengths and promote professionalism.
  •  To organize the day and manage the time including deadlines, e-mail, voice mail, meetings, drop-in visitors and time-wasters.
  •  To prevent crises, manage conflicts & difficult people and awkward situations.
  •  To harness the untapped opportunities by creating a friendly atmosphere in the office.
  •  To build trust & make the job more meaningful. 

Programme Coverage:

  • Dressing styles.
  • Body Language.
  • Improving Verbal & Written Communication Skills (E-mail Letters Drafting & Telephone Calls).
  • Convincing & negotiation power.
  • Assertive behavior.
  • Data Management.
  • Better Time Management to makeover your personal effectiveness.
  • Understand your Boss.
  • Positive Ways to Handle Conflict.
  • Handling pressures and stress.
  • Growing professionally to meet future challenges.
  • Continued Self – development: A planned approach. 

For Whom:

  •  Executive/Private Secretaries.
  •  Personal/Admin Assistants.
  •  Executive Assistants.
  •  Senior Secretaries.
  •  Administrative staff wishing to enhance their ability to perform and be happier with their job responsibilities.
  •  Front Line Staff to Middle level Employees working in the office environment with responsibility for the efficient administration and co-ordination of the physical, administrative and human resources of a department. 

About The Program Facilitator: 

She has 10 years of experience in Training, Learning & Development.  

Most part of her experience was spent in various work industries like Service, Educational, IT and the ITeS Industries. Her sole concentration was on training the team members in various skills Behavioral and Soft Skills, requisite for providing maximum throughput in their respective roles by means of effective communication and showcasing technical expertise as she strongly believes that an individual is the one who embodies and greatly contributes to the work culture & growth of the Organization. 

It is her constant endeavor to share and implement her knowledge and experience with all to enhance personal growth, a quality that automatically attracts professional growth. 



  •  Good contents, friendly trainer, showing interest in each & every participants- Ms. Sadhana Parkhe, MCCIA. 
  •  The flow was too good, good interaction conveyed the concepts & the matter very effectively- Ms. Deepali Kulkarni, NIBM 
  •  Specifically like Time Management, Stress Management, SWOT Analysis, Attitude- Ms. Medha Kadam, Geeta Shipping & Clearing Services 
  •  “Workplace Etiquettes-sharing” Good experience for us- Mr. Sachin Navghane, Garware-Wall Ropes Ltd. 
  •  Nice guideline about time & stress management- Ms. Sarika Malgaonkar, Cee Dee vacuum Equipment Pvt. Ltd. 

Medium: English, Hindi & Marathi. 



The methodology to be adopted in the workshop includes interactive presentations, Group Exercises, Games, Motivational Videos, Role plays, & Experience sharing by the resource persons and participants.